Welcome to Fitshop
The company Fitshop looks back on more than a quarter of a century of company history. Since beginning of the 80s, we have notched up a strong expansion that has made us Europe's leading specialist for home fitness until today.
History – The history of success of Fitshop
Europe's leading home fitness specialist with more than 700 employees developed from a small shop in Schleswig's town centre. Ulrich Tiedje, former table tennis league player, lay the foundation for Fitshop starting the business on April, 1st, 1984 and acquired a dedicated and pioneering business partner when, the information scientist and regional league basketball player Christian Grau entered into the business in 1996. Taking up the challenge to discern the signs of the times and to follow the trend, we first offered our fitness range on the internet in 1999.
Ulrich Tiedje and Christian Grau founded the Sport-Tiedje GmbH as equal partners only two years later in order to create the best prerequisites for servicing our customers in the best possible way and to implement our company philosophy in a straightforward way.
In March 2011, our eponym Ulrich Tiedje left as partner. Since then, Christian Grau has been sole owner of Fitshop.
Our company philospphy is to provide our customers with the best product with the best service and at the best price-performance-ratio. Therefore, we have not only increased our warehouse capacity many times over since 2011 and have turned our head office into a large-scale enterprise, we have also established systematically our network at home and abroad in particular.
Trend and requirements of times, just like our dedication and the trust of our customers, have made us what we are today - Europe's leading retailer of home fitness equipment.
This position was reinforced by the takeover of OZI Sport B.V., a leading fitness equipment supplier in Belgium and the Netherlands, in April 2015. Under the brand of fitshop, Sport-Tiedje runs sixfurther branches in the Netherlands now as well as fitshop.nl, fitness-rent.nl, and fitness-dump.nl, three strong websites, which strengthen the existing Benelux business distinctively.
In November 2015, Sport-Tiedje continued its expansion course in the United Kingdom. With the takeover of Laidir Leisure Ltd. from Glasgow, the second largest home fitness supplier in the UK reinforces the Sport-Tiedje Group. Thus a wide-range online shop as well as 12 stores in the UK belong to Sport-Tiedje under the brand of Powerhouse Fitness.
In addition, 21 fitness equipment locations at KARSTADT sports have belonged to the branch network of Sport-Tiedje since November 2016. Being shop-in-shop stores in the city centres, Sport-Tiedje offers its customers selected fitness large equipment for testing and purchasing nationwide.
Head office in Schleswig
Our head office based in Schleswig has an administration complex with a total area of 3000 m² 110 employees coming from 13 nations are available for our customers offering 10 languages. Our staff will advise you in a friendly and competent manner on any questions you may have regarding products, technology or service.
Our customer service is available on our hotline from Monday to Friday from 8 am to 7 pm and Saturday from 9 am to 6 pm. Our staff will advise you in a friendly and competent manner on any questions you may have regarding products, technology, and service.
Our qualified staff including sports scientists, top athletes, and fitness trainers among others, will be more than happy to attend to you individually, to provide approaches, and to come up with a long-term fitness concept.
Our network of branches
We offer 45 stores with trained staff and own technicians' bases in order to service you better on site. Offering showrooms of more than 25.000 m² in our stores, we give you the opportunity to test our equipment on site and get complete advice.
Aachen - Augsburg - Berlin - Bielefeld - Bochum - Bonn - Bottrop - Braunschweig - Bremen - Dortmund - Dresden - Dusseldorf - Duisburg - Essen - Frankfurt - Freiburg - Hamburg - Hanover - Ingolstadt - Karlsruhe - Kassel - Koblenz - Cologne - Leipzig - Lübeck - Mannheim - Munich - Münster - Nuremberg - Regensburg - Rostock - Saarbrucken - Schleswig - Stuttgart - Wiesbaden - Würzburg - Aberdeen - Leeds - Camberley - Edinburgh - Glasgow - London - Manchester - Nottingham - Graz - Innsbruck - Klagenfurt - Linz - Salzburg - Vienna - Amsterdam - Bodegraven - The Hague - Eindhoven - Roosendaal - Rotterdam - Basel - Berne - Lausanne - Zurich - Antwerp - Brussels - Copenhagen - Paris - Warsaw
Our network of service technicians
More than 75 fulltime technicians and 45 vans with GPS-satellite-supported communication system are in use regionwide for installation of equipment and technical customer service. Further technicians are on hand at our head office and will answer your technical, service, and warranty questions when you call our hotline.
Dispatch and warehouse
We guarantee a professional and clear processing of orders and enable the prompt and uncomplicated dispatch worldwide as our warehouse capacity is high. Having a 51.000 m² high rack central warehouse inOsterrönfeld, the warehouses in Glasgow (8.500 m²), Obernau (1.000 m²) and Bodegraven (500 m²) as well as 6.500 m² warehouse space at our branches and our small-parts warehouse, we achieve a warehouse availability of 98 %.
The dispatch of more than 300,000 orders in 2016, which generally took place only a few hours after our customers placed the order, reflects the efficiency of our logistics system.
Our onlines hop
Offering more than 7.000 products in our online shop which is daily updated, we provide you a carefully selected, high-quality, and manufacturer-independent range of products for fitness and fitness equipment. We provide you with detailed and clear product illustrations and descriptions and you benefit from a superb price-performance-ratio.
Belgium - Denmark - Germany - Finland
France - United Kingdom - Italy - The Netherlands - Norway
Austria - Spain - Sweden - Switzerland - Czech Republic
After Sales Service
We also provide after sales service by answering your questions about setting up and operating the equipment. We are at your disposal long-term whenever you have any sports scientific or product specific questions. Our monthly Fitness-Newsletter informs you about special offers, fitness trends, fitness tips, and new products on request.
Our customers' satisfaction is our top priority. Our current customer base of more than 3.767.200 customers speaks volumes.
Fitshop GmbH
Europe's No. 1 for home fitness
Hohlstrasse 190
CH-8004 Zurich
Managing Directors:
Sebastian Campmann
Dr. Bernhard Schenkel
Company Registry CH-020.4.029.357-0
Local Court Zurich
European VAT No. CHE-111.784.820 MWST
Info & Order Hotline:
Tel: 0800 202 027
Mo. - Fr.: 08.00 - 19.00
Sa.: 09.00 - 18.00
Technical & Customer Service:
Tel: 043 - 322 22 77
Email: info@fitshop.ch